Outage Text Alerts

Get up-to-date information via text about an outage affecting you, as well as report an outage with a text. We will send you status updates and estimated restoration times as they become available, or you can request them yourself.

Once subscribed to outage text alerts, you can text us when there is a power outage affecting you. And if we discover an outage before you do, we will inform you via text (at 800-442-8616).

During an outage, we will send you status updates and estimated restoration times as they become available, or you can request them yourself. If you wish to no longer receive outage text alerts, you can unsubscribe at any time.

Get the outage information you need by texting the following commands to (800) 442-8616:

Command Description
OUT Report an outage
STATUS Check the status of an outage, including an
estimated restoration time
QUIT Unsubscribe from outage text alerts

How do I sign up for outage text alerts?

Simple. We must have your mobile phone number on file. To add or update a mobile number on your Cherryland account, call us at (231) 486-9200 during business hours or follow the link below. And just so you know, the subscription process is not immediate. Don’t wait until your power’s out to update your mobile phone number!

If your mobile phone number is already associated with your Cherryland account, you don’t need to do anything! You will receive a text confirming that you are subscribed to outage text alerts.

Update Mobile Phone Number

Sure, just contact us and we can help you out.

Yes, our system only knows there’s an outage if somebody reports it. If we haven’t texted you saying we know about your outage, we aren’t aware you’re out of power.

smartphone

What happens if there’s not enough electricity?

Energy

It’s a question we’ve pondered before and a hypothetical scenario we’ve always been prepared for, but recently the possibility of running short is closer to reality than it ever was in the past.

If supply can’t keep up with demand, the regional grid operator may require electric utilities across the state to begin controlled outages, also known as rolling blackouts.

We don’t necessarily expect it to happen, but as we receive an increasing number of warnings about record demand, we’re making sure our response plan is ready to go if it does.

Outage Resources

Outage Preparation

It’s important for everyone to plan for a potential power outage. Get some ideas on how you can make your own power outage plan.
Learn More

Planned Outages

Have you ever received a notification from the folks here at Cherryland Electric Cooperative informing you of a “planned outage?”
Learn More