My Service


How to Set Up Service

First of all… welcome to Cherryland! Whether you're new to northern Michigan or just new to us, we're glad you're joining our co-op—and we hope you are, too! To get started, the primary account holder should give us a call at (231) 486-9200 or stop by our office in Grawn (we close at 4:00 during the week). Don't worry if you aren't moved in yet, or you're still building your house—we'll just need some kind of address, even if it's the address of one of your neighbors who has power.

View Cherryland's Service Rules.

How to Close Service

We're sad to see you go! Closing your service is pretty painless—call our office at (231) 486-9200 anytime from 7:30 a.m. to 4:00 p.m. during the week. As long as you have a forwarding address where we can send your last bill, that's all we need.

How to Report an Outage

We've all been there, and it's no fun losing power (although it can be fun playing flashlight tag in the house). If your lights go out, first make sure it's not your circuit breaker. If things look good there, then call (231) 486-9200 and use our phone prompts to report an outage. You can also let us know through your SmartHub account.

To see if we already know about the outage in your area, check our Outage Center for up-to-the-minute info, or visit our Facebook page , where we post regular updates.

If the problem is on our end, please know that we're working hard to restore power to all our members. Sometimes Mother Nature gets the best of us, and it takes a little while to get up and running again.

How to Go Solar

Generating Your Own Renewable Energy

If you would like to install a solar or wind generation system on your property, our team will walk you through the process of connecting it to the Cherryland grid. And, we’ll hook you up with some rebates to boot!

Choose Your Option

Check out the two programs we offer that get you supporting renewable energy firsthand:

Buy-All Sell-All

You install a system (maximum 1 MW in size) on your property. We buy any electricity the system generates at $0.10 per kWh. The agreement lasts for 20 years.

For more information, review the interconnection standards for the buy-all sell-all option.

Net Metering

After you complete the installation of your system, we’ll install a special two-way meter that records how much electricity you use and how much you are putting on the grid. Anything you use in your home is offset at the retail rate. If you use more than you produce, you will be billed for your usage. If you produce more than you use, a credit of $0.056 per kWh will be placed on your bill for the excess. The agreement lasts for 10 years.

For more information, review the interconnection standards for the net metering option.

Ready to Get Started?

Once you've found a contractor, contact us before you install anything. You will want to make sure that everything meets our safety and interconnection standards.

When you’re ready to move forward with your project, you will need to fill out a renewable generation application and submit it along with your $100 interconnection fee. Before you begin your installation, make sure you have all the necessary permits from your city, township, or county.

After your project is complete, an electrical inspector from your area will visit the site and make sure everything is up to snuff. The inspector will not only sign off on your project, they will also contact us to let us know you passed your inspection.

Once we hear from the inspector, we will send one of our employees out to install your new meter and you can start generating your own renewable energy!

After your new meter is in place and you are generating your own renewable energy, we’ll throw in a little added bonus by connecting you with some rebates through our Energy SAVER rebate program.